FAQ

Lifun (registered as Guangzhou Lifang Amusement Equipment Co., Ltd.) is a verified direct arcade machine manufacturer and wholesale supplier with a 3,500 m² Industry 4.0 production facility in Panyu District, Guangzhou, China. We manage all research & development, sheet metal fabrication, software programming, and final assembly in-house, ensuring factory-direct pricing without distributor markups.

We provide complete OEM/ODM customization services including custom vinyl cabinet artwork, laser-cut logo branding, customized LED lighting setups, tailor-made prize claw strengths, and multi-language system user interfaces (UI) matching our clients' regional preferences or corporate campaigns.

Lifun arcade machines are built with highly compatible hardware interfaces. We can pre-install and configure multi-coin selectors, physical bill/banknote acceptors, and modern contactless cashless systems such as Nayax credit card readers, RFID card scanners, and customized local QR-code mobile payment systems.

Yes, our amusement machines, including claw cranes and VR arcade simulators, hold official CE and RoHS certifications. We utilize commercial-grade, flame-retardant cabling, certified power supplies, and durable metal frames to ensure total compliance with European, North American, and Australian import safety laws.

Operators can dynamically adjust the winning probabilities and claw tension levels via the built-in LCD motherboard control menu. The system allows separate parameters for 'strong grab force' (on prize pickup), 'weak carry force' (during transit), and 'guaranteed win output' matching the value of the loaded plush toys to ensure a stable operating profit margin.

We offer a standard 1-year warranty on all main electronic parts and motherboards, coupled with lifetime remote technical support. In case of technical issues, our engineering team provides step-by-step video troubleshooting guides, real-time diagnostic support via WhatsApp/Email, and immediate dispatch of free replacement parts during the warranty period.

Yes, Lifun offers 2D and 3D floor plan layout design services. By analyzing your physical venue size, local consumer demographics, and operating budget, we recommend the optimal layout and mix of claw machines, redemption games, VR simulators, and kiddie rides to maximize revenue per square meter.

Yes, to provide a true one-stop-shop experience, we assist operators in sourcing commercial-grade, high-quality plush toys, anime blind boxes, electronic gadgets, and keychains directly from the partner factories in China at wholesale bulk rates.